Returns & Exchanges
At Value Plus, we want you to be completely satisfied with your electronics purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your item is in its original packaging with all accessories and manuals included to qualify for a full refund.
Request a Return
Log into your Value Plus account and visit the 'Order History' section to generate a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package the device and attach the prepaid shipping label provided in your return confirmation email.
Receive Refund
Once our technicians inspect the returned unit, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing